Refund/Return Policy
Return & Refund Policy
Thank you for shopping with us at Card Catchers. We want you to be completely satisfied with your purchase. However, due to the nature of the products we sell, we do not accept returns or offer refunds.
No Returns or Refunds:
Once your order has been placed, it is processed and shipped immediately. Given that we deal with collectible and trading card products, all sales are final. This policy ensures that our customers receive the highest quality, sealed products without the risk of prior handling or tampering.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately at cardcatcheraus@gmail.com. We will evaluate the situation and work with you to resolve the issue to your satisfaction. Proof of damage or defect may be required.
Exchanges:
Unfortunately, we do not offer exchanges. If you are unsatisfied with an item, please review our product descriptions carefully before making a purchase to ensure it meets your expectations.
By purchasing from us, you acknowledge and accept our no-return, no-refund policy.
If you have any questions or need further assistance, please don't hesitate to reach out to us at cardcatcheraus@gmail.com. We’re happy to help!