Shipping Policy
Shipping Policy
At Card Catcher, we strive to get your orders to you as quickly and safely as possible. Below are the details of our shipping process:
Processing Time:
All orders are processed and shipped within 2-5 business days from the date of purchase. Please note that business days exclude weekends and public holidays.
Free Shipping on Orders Over $199.99:
Enjoy free shipping on all orders over $199.99 within Australia. This offer applies automatically at checkout.
Shipping Methods & Delivery Times:
We offer two shipping options for your convenience:
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Australia Post Standard Shipping:
Estimated delivery time of 2-8 business days after your order is fulfilled. -
Australia Post Express Shipping:
Estimated delivery time of 1-4 business days after your order is fulfilled.
Please note that delivery times are estimates and may vary depending on your location and external factors.
Lost in Transit:
While we take great care in ensuring your order is dispatched promptly, Card Catcher is not responsible for items lost in transit by Australia Post. In the event of a lost or delayed package, we will do our best to assist and resolve the issue by working closely with Australia Post to track your shipment.
Tracking Information:
Once your order has been shipped, you will receive tracking information via email so you can monitor your package's journey.
Thank you for choosing Card Catcher. If you have any questions about our shipping process, feel free to contact us at cardcatcheraus@gmail.com.